NinjaOne

Connect NinjaOne with a Web API client app. MSPilot uses it to sync devices into your clients. You need a NinjaOne administrator who can create API apps.

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Create a client app in NinjaOne

1. In NinjaOne, go to Settings → Apps → API.
2. Open the Client app IDs tab and click Add client app.
3. Set Application platform to Web (PHP, Java, .Net Core, etc.). Don’t choose API Services (machine-to-machine). MSPilot sends you through NinjaOne authorization, which that platform doesn’t support.
4. Set Name to MSPilot.
5. Under Redirect URIs, add: https://app.mspilot.io/api/oauth/connections/ninjarmm/callback Use the hostname you actually sign in to. The URI must match exactly.
6. Under Scopes, select Monitoring, Management, and Control.
7. Under Allowed grant types, select Authorization code, Client credentials, and Refresh token. Authorization code is required to connect. Refresh token keeps the connection alive. Don’t leave Refresh token unchecked.
   
8. Click Add. Copy the Client ID and Client Secret to a password manager before you close the dialog. NinjaOne typically won’t show the secret again.
   

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Connect NinjaOne

1. In MSPilot, open Integrations and choose NinjaOne.
2. Select the Instance that matches the URL you sign in to NinjaOne with — not the country your company is in. If you sign in at https://ca.ninjarmm.com, choose Canada.

   Name	URL
   United States	https://app.ninjarmm.com
   United States 2	https://us2.ninjarmm.com
   Europe	https://eu.ninjarmm.com
   Canada	https://ca.ninjarmm.com
   Oceania	https://oc.ninjarmm.com

3. Paste Client ID and Client Secret.
4. Click Connect NinjaOne, then approve access in NinjaOne when you’re redirected.
   

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After you connect

MSPilot syncs devices from NinjaOne into your clients. Map each client to the Ninja organization that should supply its device inventory. Each Ninja organization can map to only one client.